Welcome Agent / Receptionist (long term) - W VERBIER

Job description

JOB DESCRIPTION: Visit in live here : W VERBIER Home Become a W Talent and Embody the W Art of Living! As a ‘Talent’, you are the essence of W for our guests. You bring a playful, warm and welcoming touch that makes all the difference in our W hotels. You are unique, passionate, and your personality shines through in every interaction. . AN EXCITING CHANCE TO JOIN THE W VERBIER TEAM: As a Welcome Talent, you will be at the heart of daily departmental operations, serving as the ambassador for the W spirit, concept, and brand standards. Your mission? Greet our guests with enthusiasm and professionalism from check-in to check-out, creating a WOW effect at every step and anticipating their needs with finesse. Your innate passion for our brand will enable you to advise guests on hotel services, stay conditions, and any other inquiries, ensuring an unforgettable experience. You will also handle communication with guests via phone and email, and relay essential information to various hotel departments. Verifying services, invoicing, processing payments, and monitoring deferred payments will also be part of your responsibilities. PROFILE: Previous experience in front desk operations in a 5...