F&B Manager, Banquet Ops- InterContinental Mark Hopkins

Job description

What’s on the menu for your next career move? As our new F&B Manager, Banquet Operations, you could be leading the charge to ensure our guests enjoy a truly memorable experience – whether they’ve worked up an appetite for a full conference banquet or are joining us to celebrate an incredible occasion. A little taste of your day-to-day: Event Execution & Operational Excellence Lead end-to-end banquet operations, ensuring seamless execution of meetings, weddings, galas, and VIP events Partner closely with Culinary, Sales & Events, and Stewarding teams to deliver cohesive, high-quality experiences Conduct pre-shift briefings and pre-event meetings to align teams on expectations, timing, and service standards Oversee room setup, service flow, and breakdown—ensuring adherence to event orders (BEOs) and brand standards Anticipate guest needs and resolve concerns with professionalism and urgency Leadership & Team Development: Inspire, coach, and develop a diverse banquet team, fostering a culture of accountability and service excellence Lead by example on the floor—visible, engaged, and guest-focused Support recruitment, onboarding, and ongoing training to build a high-performing team Man...