Customer Service Associate

Job description

Heritage Landscape Supply is seeking a self-motivated, customer service-oriented individual for a Counter Sales Customer Service role . This part-time position will focus on order entry at the sales counter with other related duties. The workweek will require some weekends, with an opportunity for overtime during the busy season. *Part time hours. ESSENTIAL DUTIES: - Entering orders at the point of sale using the company computer system - Interacting with customers over the phone, via email, and in-person - Greet customers with a friendly attitude - Basic computer and phone skills - Communicate to customers the correct product for their application - Communicate to customers how the material is priced and sold - Create Sales Orders - Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements - Clear communication between manager, employees, and clients - Being honest, courteous, and respectful to customers & employees at all times - Maintain and assist to keep a clean work environment - Learn basic knowledge of products available to customers - Inform management of products/special order material customers need - Assist with Inventory C...