Lead Front Desk

Job description

Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description: Reinforces department procedures and guides Hotel Clerks in the performance of their duties. Oversees the administration of room assignments, room departures, guest account charges and payment receipts. Provides administrative office assistance. - Supervise and actively participate in the training and professional development of the hotel clerks. - identify, analyze, and resolve customer complaints or disputes and prevent reoccurrences. - Provide feedback to managers regarding policies and procedures and coordinate services with bell stand, valet and housekeeping. - Possess strong knowledge and ability to operate hotel computer systems. -...