Program Manager

Job description

PRINCIPLE CHOICE SOLUTIONS Program Manager POSITION PURPOSE: The Program Manager will serve as the authorized representative of Principle Choice Solutions, LLC and have full authority over all matters related to daily operation of the contract. The Program Manager will be responsible for overall contract performance, including technical execution, financial management, staffing, and compliance with all contractual requirements. This role will oversee a team of personnel working remotely, as well as located in Boyers, PA. This is a tentative position, contingent upon PCS being awarded the contract. A signed Letter of Commitment will be required, confirming the candidate’s intent to join the PCS team upon contract award. ORGANIZATION: This position reports to Operations ESSENTIAL FUNCTIONS: - Manage work pools actively to achieve production targets. - Provide ongoing coaching to associates on work quality and quantity. - Collaborate with partners to ensure timely and effective completion of work. - Communicate with senior leadership and peers on important matters. - Identify key metrics for different teams and functional areas. - Outline career progression for operations associates....