Customer Support Executive

Job description

Overview The purpose of the role is to support the Commercial team for the Convenience, Discount and Export accounts in Ireland, by completing administrative tasks, liaising cross functionally with key internal departments and externally where appropriate. Operating as a key member of a cross functional Customer team, including Finance, Supply Chain, Brand & Shopper Marketing and Category, who are all working towards driving sales across all our brands. Responsibilities: Developing excellent working relationships with relevant customer contacts Delivering the Nomad Values every day Accuracy and timeliness of required administration. For example (but not limited to): - invoice cost changes & accrual set up - internal promotional sign-off - external promotional submissions - download and review of weekly pricing data - effective management of deductions - external field sales reporting management - Contribution to the delivery of the target P&L for the overall Account - Communication of forecast amendments to Demand Planning and updating internal tracking files Qualifications: Essential: - Previous Account Executive \ administration experience, ideally in FMCG - Excel and Powerpoint...