SR FIELD SERVICES TECHNICIAN

Job description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview: The Field Services Technician II is responsible for providing work direction to field technicians responsible for onsite installation, configuration, repair, and maintenance for a variety of end user and network devices at SHC locations across the San Francisco Bay Area. The Field Services Technician II will additionally provide L2/L3 support as required and work with the SHC Service Desk and desktop engineering teams to identify and remediate recurring issues Locations: Stanford Health Care What you will do: •Complete accurate and timely updates in Asset Management tracking system. •Maintain and track asset data including but not limited to warranty, license, and maintenance information for technology service assets across the SHC environment. •Coordinate and manage asset audits and manage exceptions through a remedial action management process. •Ensure process compliance by managing the remedial / corrective...