Vulnerable Customer Specialist

Job description

First Response Finance are the Number 1 vehicle finance company and A SUNDAY TIMES TOP 100 EMPLOYER! AND we're proud of it! You’ve only got to have a look at our customer and employee reviews to see how important our people are, and we take their happiness, health, and work-life balance very seriously. We have seen considerable growth as an organisation and so we are looking to grow our Customer Service departments. Pay and Benefits: - A starting salary of £27,955 moving to £36,261 after three years, along with an annual company bonus scheme - Working Monday to Friday with one Saturday per month - Hybrid working at your line manager’s discretion - And many more! Key Requirements: - A genuine ' Team Player ', working collaboratively with your colleagues and our customer base - You will be proactive , someone who takes responsibility for their learning and managing of themselves, a forward thinker with a real drive to give their best and make a positive difference , and can see the bigger picture - Someone who is resilient , who isn't afraid to make big decisions , and living by our one of our operating principles: ' make mistakes and learn from them ' Key Responsibilities: - This bu...