Medical Secretary

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Medical Secretary provides administrative and clerical support to ensure efficient operation of the primary care office. This position is responsible for patient reception, appointment scheduling, records management, and coordination of communication between patients, providers, and other healthcare entities. The Medical Secretary plays a key role in maintaining the organization, accuracy, and confidentiality of patient information while supporting the overall workflow of the clinical team. Job Description: Principal Duties and Responsibilities 1. Greet patients in person and over the phone in a courteous and professional manner 2. Schedule, confirm, and manage patient appointments using electronic health records (EHR) systems 3. Register new patients and update existing patient information 4. Handle incoming calls, messages, and faxes, ensuring timely communication between patients and providers 5. Process insurance information and verify eligibility 6. Collect co-pays and process payments 7. Maintain organized and confidential patient records 8. Prepare and manage...