Shared Services Analyst

Job description

Company: PTJ Fedex Express Portugal, Unip., Lda Address: R. Lionesa Scheduled Weekly Hours: 40 Worker Type: Regular Posting Start Date: 9-abr.-2026 Posting Close Date: 30-mai.-2026 Job Family: FXE-EU: Shared Services Analyst (ID) Position Summary: We have an exciting opportunity for you to join our team as a Shared Services Analyst Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together. What you will be doing: - Manage relationships with external collections agencies and vendors - Monitor performance against SLAs, KPIs, and contractual targets - Analyse collections data to identify trends, risks, and opportunities - Lead regular performance reviews and governance meetings - Challenge and improve vendor strategies...