Front Desk

Job description

Member Experience Associate Arch Amenities Group, the world's leading fitness firm, is seeking a dedicated, passionate Member Experience Associate for a premier fitness facility in Grandview Heights/Italian Village/Harrison West/Quarry Trails neighborhoods in Columbus, OH. Our ideal candidate will have exceptional customer experience and communications skills. Part-time and Full-time Position Available: The Member Experience Associate (MEA) plays a crucial role in ensuring that gym members and guests have a positive and seamless experience. This part-time position is key to creating a welcoming and engaging environment that promotes high member satisfaction and retention. Reporting directly to the Member Experience Director, the MEA will provide exceptional customer service, manage member transactions, and help maintain the cleanliness and organization of the facility. The MEA works closely with gym staff to support daily operations and special events, contributing to the facility’s overall success and community engagement efforts. The MEA is responsible for teaching one class per week: with options to do group fitness or small group training. Responsibilities: Responsibilities of...