Front Office Full Time

Job description

Position Goal Assist provider through greeting, registering, and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted, and charged as necessary. Position Responsibilities: - Greet and register patients in a professional and welcoming manner. - Print appropriate patient paperwork and collect insurance cards if not completed via the patient portal. - Answer/Return phone calls and voicemails promptly within established timeframes. - Schedule initial and return appointments with the correct appointment type and referring provider. - Accurately enter the correct referring entity for each appointment. - Maintain and update patient charts to ensure documentation is complete. - Schedule return appointments and maintain patient chart organization. - Add informative notes to appointments to assist providers and clinical staff. - Track and follow up on “no show” appointments. - Monitor provider schedules and patient flow throughout the day to ensure clinical efficiency. - Understand and prepare what each provider requires for a productive clinic. - Verify insurance benefits and eligibility; document accurately in the EMR system. - Obtain...