Fraud Officer (Contact Centre)

Job description

Company Description Empower Australia’s Payments Future with Cuscal At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery , your contribution helps shape the payments industry’s future. Join a team that values collaboration, innovation and excellence. With a focus on professional growth and flexibility, Cuscal is where you can thrive. Forward with Cuscal. Job Description: Fraud Officer: Protect what matters most while delivering exceptional customer outcomes. We’re on the lookout for a proactive and customer-focused Fraud Officer to join our resilient Fraud Operations team. In this role, you’ll play a critical part in safeguarding our clients’ customers, protecting their financial wellbeing while helping us stay one step ahead of evolving fraud threats. Woven through our values we think customer , we earn trust , and we are one team, as a Fraud Officer, you’ll bring these values to life every day through the way you support customers, collaborate internally, and respond to risk with confidence and care. You'll also make an impact by: -...