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Order Management Lead Coordinator

Vertiv · Cluj-Napoca, Cluj County, RO

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to ge...

Job description

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. As the Customer Order Administrator , he/she will use his/her business acumen and industry knowledge to ensure that the orders will be managed according to the company’s policies and procedures. This role is responsible for end-to-end process from order validation until revenue/billing, ensuring high quality of data and achieving KPIs and Service Level agreed. Responsibilities: - Order forms validation. - Sales order entry management processed in company system Oracle - Purchase order entry management processed in company systems Oracle - Delivery date negotiations, updates, tracking of changes - Invoicing and claims - Project management support to the customer - Responsibility for customer interface, on all aspect...