Supervisor, Park Operations (Park Quality)
SeaWorld · San Antonio, Texas, US
Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park,...
Job description
Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, wed love to have you join our team! What you get to do: You will lead and inspire a team of ambassadors in delivering an exemplary level of guest service. As a team leader, you will model a positive attitude, a high level of energy and an unyielding commitment to quality. You will: - Ensure a safe environment for all team members, guests, and animals - Responsible for the development of OJT’s and ambassadors by providing training, feedback and coaching. - Ensure compliance to all state/federal regulations, park policies, and department procedures - Ensure ambassadors receive break and meal periods in accordance with company policy and applicable law - Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve - Maintain inventory and stock/replace areas supplies and equipment as needed - Conduct...