Technology Support Analyst

Job description

About Latham & Watkins Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong. About the Role: The Technology Support Analyst is an integral part of Latham’s Technology & Information Services team. This role will be responsible for providing support to the Milan office regarding the resolution of complex desktop, notebook, mobile device, and remote computing issues, while troubleshooting problems involving hardware, systems software, and applications software. Please note that this role requires in-office presence. Responsibilities & Qualifications: Other key responsibilities include: - Providing assistance to end users for firm-approved applications using a variety of different methods, including Microsoft Office, Outlook, Adobe Acrobat, iManage, Litera Compar...