Assistant Office Manager- Wesley Chapel ( MUST HAVE DENTAL EXPERIENCE )

Job description

Job DetailsJob Location: FL Wesley Chapel - Wesley Chapel, FL 33544Position Type: Front OfficeEducation Level: 4 Year DegreeJob Shift: Full TimeJob Purpose: This position acts as an active member of the front office team and is responsible for providing support to patients and other office team members using excellent customer service and communication skills. Duties and Responsibilities: Work collaboratively with the Office Manager to ensure all patients are provided with prompt, quality customer service. Follow all Accounts Receivables policies. Offer patients alternate means of payment, e.g. third-party financing. Provide effective customer service skills via in-person, telephone and email, as needed. Build a productive appointment schedule and ensure patients are re-appointed prior to leaving and/or if patients cancel existing appointments. Explain treatment plans to patients when necessary. In Office Manager’s absence, ensure daily deposits are completed on time and with accuracy, and maintain control of petty cash for the office. Use effective communication ensuring cooperation between the front office team and back office team (including reading and responding to email, filt...