Product Trainer

Job description

Job Summary The Program Manager of Training (Knowledge Manager) leads/supports the planning, design, governance, and delivery of training and knowledge programs across the IQVIA Digital organization. This role ensures knowledge and learning assets are strategically structured, instructionally sound, and designed using adult learning principles and modern learning design tools. The role combines program management, knowledge management, and learning design to deliver scalable, high‑quality enablement that supports business goals, product adoption, and employee performance. Key Responsibilities: Own end‑to‑end training and knowledge programs, including intake, prioritization, development, rollout, and continuous improvement. Establish and maintain structured knowledge and learning architecture (learning paths, taxonomies, versioning, and governance). Apply adult learning principles and instructional design best practices to ensure training is relevant, engaging, and job‑ready. Oversee the design and development of learning assets using modern learning tools (e.g., Articulate 360, Rise 360, Storyline). Partner with SMEs and stakeholders to translate complex information into clear, lea...