Client Advisor - CPO, NYC Flagship

Job description

Location: New York,New York,United States JOB PROFILE: Job Title: Client Advisor-Certified Pre-Owned: Reports to: Store Director Division: Retail, Multi-brand OVERVIEW: The Client Advisor is responsible for providing an outstanding client experience and meeting or exceeding sales objectives, with a focus on selling the Certified Pre-Owned (CPO) brand within the location. Creating an outstanding client experience is a critical aspect of this job. It is accomplished by creating a positive, inviting and elevated environment for the discerning client. This includes enthusiastic, presentable and knowledgeable Client Advisors that understand the customer base, attractive and inviting displays, as well as clean and well-lit stores with the best selection of watches and jewelry for the local market. An outstanding client experience also includes fully satisfying the client as it relates to servicing a new or existing watch. It is crucial that Client Advisor focuses on developing a long-term relationship with the client that is based upon trust so the client is more likely to think of purchasing from the store in the future. This includes strategically following-up, embracing and utilizing...