Assistant General Manager (Miss J's Cafe)

Job description

Job Summary: Miss J’s Cafe is seeking an energetic and dedicated Assistant General Manager (AGM) to support the General Manager in overseeing all aspects of day-to-day operations. The AGM ensures the smooth and efficient running of the diner, delivering excellent customer service, maintaining food quality and safety standards, and supporting a positive and motivated team environment. Key Responsibilities: Operational Support - Assist the General Manager with daily operations including opening/closing procedures. - Oversee dining room and kitchen operations during shifts to ensure smooth service. - Manage inventory, ordering, and deliveries to ensure stock levels meet business needs. - Ensure compliance with health, safety, and sanitation regulations. Staff Supervision: - Lead by example and supervise front- and back-of-house staff. - Assist with hiring, onboarding, training, and scheduling of team members. - Coach and support staff to maintain high performance and guest satisfaction. - Help resolve employee conflicts and promote teamwork and a positive workplace culture. Customer Service: - Monitor service quality and address customer concerns in a timely and professional manner. -...