Customer Success Manager (CSM) - Arrow

Job description

Arrow by Altman Solon Network Intelligence Platform: Customer Success Manager (CSM): Company Description: Altman Solon is a strategy consulting group that focuses exclusively on the telecommunications, media and technology (TMT) related sectors. As the largest global TMT strategy firm, we assist clients in fast, high-impact, confident decision making. We enable clients to seize new opportunities, improve performance, and increase shareholder value within complex and converging industries. Arrow by Altman Solon: Arrow is Altman Solon’s Network Intelligence platform—purpose-built for telecom operators navigating the largest broadband infrastructure investment cycle in U.S. history. Originally developed to solve network design problems across consulting engagements, Arrow has evolved into a unique offering that combines engineering-grade route optimization with business-side intelligence on competition, revenue forecasting, and investment prioritization. Arrow is now used by leading network operators in the U.S. and Europe across a growing set of use cases—from greenfield fiber planning and BEAD grant strategy, to M&A network diligence, sales territory enablement, and post-build netwo...