Solutions Engineer

Job description

About Vbrick Vbrick enables clients to engage communities of customers, co-workers, and collaborating partners with cloud-native, AI-powered video solutions. Our mission is to simplify the complexity of creating, managing, and distributing video content, then intelligently and automatically deliver it inside the applications and work processes already in use. From our enterprise video platform (EVP) to enterprise content delivery network (eCDN), Vbrick creates better video experiences that improve communication, ensure compliance, and share information, with peace of mind that data is secure and networks won't crash. Designed to fulfill today's requirements and anticipate tomorrow's needs, Vbrick provides an end-to-end solution for secure, scalable video production, distribution, enrichment, and AI-powered content management. The Opportunity This role sits at the intersection of custom application developer, Quality Assurance engineer, and Level 3 customer support engineer. You'll build and refine custom microservices/applications, design and run test strategies (manual + automation), and serve as a senior escalation point for complex customer issues-especially those touching our w...