End-User Solutions Engineer

Job description

Our Work Matters At Kindeva we make products that save lives, ensuring better health and well-being for patients around the world. The Impact You Will Make As the End-User Solutions Engineer, it will be your responsibility to ensure all IT managed end-user solutions (desktops, cloud PCs, virtual machine environments, handheld devices, conference room equipment, display boards among other technologies) remain current, secure and continue to meet stakeholder requirements. This includes functional requirements, security requirements, performance requirements and compliance requirements, among others. You will also be responsible for Endpoint Management solutions, Microsoft Endpoint Manager and HCL BigFix, including day-to-day management and system maintenance. This role will also include site support activities of End User account and hardware troubleshooting, onboarding and offboarding. Role Responsibilities: - Deploy and manage endpoint solutions such as Microsoft Endpoint Manager (Intune), HCL Bigfix, or similar tools. - Engineer and implement core end-user platform capabilities and transition those capabilities to operations teams. - Serve as the first point of escalation for all...