Account Manager

Job description

About the role Northline is looking for an enthusiastic and driven Account Manager to join our Internal Sales team. In this office-based role, you will be responsible for managing a region-based portfolio of customers, acting as their primary sales point of contact and delivering a consistently high level of service. You will play an important part in supporting Northline’s continued growth strategy by strengthening customer relationships, expanding your portfolio and identifying new business opportunities. Reporting to the Internal Sales Manager, you’ll be supported by a collaborative and high-performing team focused on delivering outstanding customer experiences while increasing share of wallet and driving new business. Key Responsibilities: - Own, manage and grow a defined portfolio of customers, driving revenue growth through proactive engagement while ensuring Northline’s service delivery meets agreed KPIs. - Position yourself as a trusted logistics advisor and primary sales contact for customers, fostering long-term partnerships through proactive engagement, commercial insights, quoting, rate reviews and the creation of mutually beneficial growth opportunities. - Maintain reg...