S&S Banking Consultant, Gladstone QLD - Suncorp Bank

Job description

About Us At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process. About the Role: As a S&S Banking Consultant, you are to provide outstanding levels of sales and service supporting customers via Face to Face interaction and inbound & outbound calls with Everyday Banking enquiries, account openings and/or processes while balancing team, customer, risk and performance outcomes. Role Location: Gladstone Central Shopping Centre, Shop 26, 57 Dawson Road, Gladstone QLD 4680 Role Type: Permanent, Part-time (25hrs/week, Monday to Friday, 9am-2pm) What will your day look like? As a S&S Banking Consultant, you will: - Deliver customer obsessed service that drives customer satisfaction and first call resolution. - Provide timely and accurate information on Everyday Banking enquiries, account openings and processes via telephone and/or online channels. - Demonstrate the ability to listen, build trust and ask the right questions to exceed customers’ ex...