Legal Assistant - Telephony

Job description

Legal Assistant - Telephony £25,430 plus excellent benefits including annual bonus, 28 days holiday (plus bank holidays), and discounts (Work level 6C) Full time 37.5 hours per week. Fixed shift patterns Monday-Friday, 8:30am – 5:00pm no weekend or evening work. Stratford-Upon-Avon – office based with free parking on site. We’re looking for Telephony Legal Assistants to join our probate team at Co‑op Legal Services. You’ll be supporting our case handlers with day‑to‑day admin, especially making outbound calls to third parties to gather the information we need to move cases forward. You don’t need any legal experience for this role, so if you have the skills we’re looking for, we can offer you the opportunity to grow and develop in an ethical legal business. Why this job matters: As a Legal Assistant you’re the person who helps keep everything moving. The information you gather makes it possible for our case handlers to progress cases smoothly and support families at an important moment in their lives. Your work genuinely makes a difference. What you’ll do: - Make a high volume of outbound calls to 3rd parties to chase for information, and follow up when required - Carry out adminis...