Billing Coordinator- (California Remote)

Job description

POSITION SUMMARY: The Billing Coordinator performs a variety of routine and non-routine moderately complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms and other related activities. The incumbent typically entails responsibility for customer accounts with complex billing arrangements due to contractual or statutory requirements. PRINCIPAL RESPONSIBILITIES: Researches and resolves routine billing questions and discrepancies; escalates as needed. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction. Prepares monthly billing adjustments, obtains required approvals, and enters adjustments into the billing system. Calculates and prepares basic manual billings for non-complex billing arrangements. Gathers and summarizes supplemental billing information to accommodate customer billing requirements. Provides limited contact with customers to assist with researching billing questions and providing copies of the support documentation. Reviews invoices for completeness and accuracy. Follows up with customers or other division staff/management to resolve id...