Resupply Representative

Job description

Description PromptCare is seeking a highly motivated and skilled Resupply Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the respiratory and enteral nutrition industry, specifically in disposable supplies. The Resupply Representative processes inbound orders from our referral sources and requests for assistance from our patients through a variety of mediums, including inbound and outbound client calls, faxes, e-mails, and online ordering portals. The successful candidate must be proficient in all phases of insurance data collection, verification, and authorization. If you are a self-starter with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. This is a floater position designed to provide cross-functional support across PromptCare teams. The employee will be assigned to assist different departments as operational needs arise, including staffing coverage and workload support. Reporting to Resupply Manager: Job Type: Full-Time, 40 hours per week, Mon-Fri Job Location: King of Prussia, PA (Hybrid - 2 days in the off...