Specialized Consultant - Florence, KY

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you will be working onsite at the clients location in Florence, KY, collaborating directly with the client providing outstanding service and support. In this role, you will assist with travel arrangements, address clients needs, and ensure a seamless and positive travel experience while maintaining a high level of professionalism and customer care. What You’ll Do: Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use Global Distribution Systems (GDS) - Sabre Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques...