Internal Account Representative

Job description

Job Functions, Duties, Responsibilities and Position Qualifications: Negotiation comes naturally for you. You’re personable, professional, and confident in your ability to build business relationships. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours? This opportunity is: Location: Greensboro, NC (based at GPA) Days: Monday - Friday Hours: 8am-5pm Full-time : Benefit Eligible In this role, you will: - Retain client business with occasional site visits, problem solving, and acting as a liaison to laboratory management, operations, and billing. - Support the onboarding process for new accounts, EMR integrations, and workflow education - Serve as a primary resource for client inquiries, issue resolution, and ongoing utilization support. - Monitor client engagement and proactively address gaps in adoption, ensuring alignment with company workflows and systems. - Assess needs by using accepted Account Representative processes to mainta...