Logistics & Customer Service Coordinator

Job description

Description LOGISTICS FOR THE INDUSTRIOUS: At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you. Position Overview: We are seeking a detail-oriented and proactive professional to join our logistics team in a multifaceted role combining logistics coordination, customer service, and operational data management . This position is responsible for ensuring efficient shipment processing, maintaining strong client relationships, and accurately building and managing load data for transportation operations. Key Responsibilities: Logistics Coordination - Schedule, track, and manage shipments to ensure timely delivery. - Coordinate with carriers, drivers, and internal teams to optimize routing and capacity. - Monitor and resolve operational issues, including delays, missed pickups, or delivery discrepancies. Customer Service: - Serve as primary point of contact for clients regarding shipment status, scheduling, and issue resolution. - Respond promptly to inquiries via phone, email, and other communication channe...