Business Support Officer

Job description

We are working closely alongside a Local Authority in Southwark to assist with the appointment of a Business Support Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay : £19.58 - £25.83 per hour Summary: The Business Support Officer will support performance improvement and business planning activities within the Environment, Sustainability & Leisure department. The role involves performance monitoring, data analysis, handling FOI requests and complaints, and driving service improvements through collaboration with stakeholders. Responsibilities: Qualification: Essentials : - Log, process, and manage FOI, EIR, complaints, service requests, and member enquiries - Monitor departmental performance and support the development of performance measures - Assist in business planning, including risk registers and continuity plans - Analyse and present complex data to support service improvement - Conduct benchmarking and research to identify best practices - Support development of IT systems and data improvement projects - Minimum GCSE (or equivalent) in Maths and English - Knowledge of local g...