Sales Associate Internship - Boutique Firenze

Job description

GENERAL ROLE: The Sales Associate Intern will be in charge of providing a warm welcome to the clients and assisting the Store Team to ensure the best customer experience in line with Hermès standards of excellence. The Intern will rapidly gain an understanding of retail fashion luxury industry and how an important Boutique is daily organized. MAIN RESPONSABILITIES: The Intern will be involved in the following activities: Welcome clients with a warm and hospitable greeting; Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services; Build strong relationships with customers, listening and identifying their needs, ensuring that each one receives an excellent and professional service; Introduction of sales techniques whilst delivering quality and consistency of service including identifying customers’ needs, and developing client relationships; Support customers providing all type of information, including aftersales product care suggestions; Support the Store team in product research; Effect replenishment of products in every area, maintaining an organized environment; Packaging and preparing product d...