Patient Services Manager 1

Job description

Role Overview Lead with purpose and make a meaningful impact on patient experience in a fast-paced healthcare environment. Sodexo is seeking a Patient Services Manager 1 to support patient dining operations at Clara Maass Medical Center , a 465-bed acute care hospital serving the Belleville community. Why This Role Stands Out: This is a unique, time-sensitive opportunity to join the team and contribute to patient care excellence during a period of transition. - Work in a high-volume acute care hospital environment - Lead a team of approximately 30 union frontline employees - Make a direct impact through patient interaction and service recovery - Gain valuable experience within a large healthcare system What You'll Do: As the Patient Services Manager 1 , you will play a key role in delivering high-quality patient dining services: - Oversee daily operations of the Expressly for You (EFY) patient dining program - Manage the tray line, meal assembly, and delivery process - Conduct daily patient rounding to ensure satisfaction and resolve concerns - Supervise and support frontline teams and patient experience ambassadors - Ensure tray accuracy, test trays, and host audits are completed...