Medical Scheduler (PT)

Job description

Medical Office Scheduler Full-Time | Remote: Jacksonville, FL (Corporate Location) Dept: PT Job Summary: Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment. Key Responsibilities: - Schedule consultations and follow-up appointments - Collect and update patient demographic and insurance information - Verify insurance eligibility and process referrals - Manage incoming calls and route messages appropriately - Communicate with providers and referral offices - Maintain accurate patient records and comply with HIPAA regulations Qualifications: - High school diploma or GED preferred - 2+ years of healthcare experience (call center experience a plus) - Knowledge of medical terminology and scheduling systems - Strong communication, customer service, and computer skills - Ability to multitask in a fast-paced, remote environment What We Offer: - Competitive health benefits with HSA - Monthly benefit stipend - 401(k) with company match - Paid time...