Director, Sales Operations – Field Business Operations (FBO)

Job description

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description: We are seeking a proven and experienced Sales Planning and Operations leader to partner with the VP of AMS Sales Operations to set strategy, plan, and operate the business. This role will lead the Field Business Operations (FBO) team and be responsible for driving operational rigor, forecast excellence, and execution across the AMS business. The ideal candidate brings deep experience as a strategic advisor to senior sales leadership, with a track record of building and scaling planning and operational capabilities in a high-growth environment. This leader will...