Business Process Expert Instrument Service (x|f|m) - Hybrid

Job description

We are looking for a Business Process Expert Instrument Service (x|f|m) for our business unit Sartorius Lab Instruments GmbH in Goettingen or our side in Epsom (UK) to further develop our global service business processes, starting with the development of new services, order entry, technical service including scheduling, up to invoicing. You will work at the intersection of process design, digitalization, and system implementation, using tools such as SAP (CS/SD/MM)and Service1, and you will partner closely with global and local service teams to ensure consistent, efficient, and scalable service operations worldwide. This role offers a unique opportunity to directly influence our global service strategy and elevate the customer experience through smart, data-driven and seamlessly integrated processes. This position is available in full-time and requires to be on-site with the possibility to work some days remotely. Grow with us – Your Responsibilities You perform end-to-end service processes as part of international rollouts, improvement initiatives, and enterprise integrations You support interdisciplinary and global projects as well as system rollouts, and improvement initiatives...