Lead User Researcher
Monzo · Barcelona, Catalonia, ES
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a...
Job description
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Barcelona (ESP) | Hybrid: 2-3 days from the office | 💰 Base salary for this role is depending on experience + benefits | Hear from the team ✨ ⭐Our User Research Team: We are currently a team of around 20 individual contributors, and 3 people managers who are embedded into collectives i.e Personal Banking, Business Banking etc, working cross functionally with a range of teams in...