Account Manager, Small Businesses

Job description

The incumbent is responsible for prospecting, soliciting, developing and maintaining business relationships at Desjardins Ontario Credit Union with a clientele composed primarily of small organizations operating in the commercial, agricultural, and real estate sectors with a view to promoting and selling products and services in order to grow the centre’s business. He or she uses his/her technical business knowledge and solid grasp of applicable procedures, standards and guidelines to represent, negotiate and engage companies as part of agreements with moderate impact on the business centre. He or she also ensures consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and member, client and partner satisfaction. More specifically, you will be required to: Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered by Desjardins. Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the products and servi...