Collateral Processing Coordinator

Job description

This position will facilitate, process, and monitor appraisal ordering and tracking functions, meeting all industry, state/federal/governmental, investor, and agency requirements, ensuring quality valuations and strong customer service. Primary Duties: - Monitor and facilitate communications between Bell production staff, appraisers and third parties. - Assist appraiser communications, supplying all pertinent appraisal documents/exhibits. - Generate and process the various types of Automated Valuation Models (AVMs) and Property Data Reports. - FHA/HUD case number ordering, tracking and monitoring approval. - VA (Veterans Administration) case number assignment and appraisal ordering. - Prepare, monitor and close existing repair inspections and post-closing escrow inspection. - Verify appraiser approval on all investor ineligible lists. - Monitor and provide feedback on appraiser service level standards. - Know by name and face as many customers and employees as possible, calling them by name as often as possible. - Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. - Know, understand, and live the company values and bottom line. - Conduct activiti...