Guest Experience Agent - Club Millésime

Job description

Company Description Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full. The Sofitel Brisbane Central is centrally located within the heart of Brisbane city. 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. The hotel features various F&B outlets, two fitness centres, Day Spa and fully flexible event spaces for up to 1100 delegates. Job Description: As Sofitel's Guest Experience Agent you will provide an exceptional food and beverage service to Club Millésime guests, ensuring a luxury experience from the moment they arrive. Your role is to deliver personalised, high-end service that exceeds guest expectations, following Sofitel Brand Standards in every interaction. As part of your responsibilities, you will anticipate guest needs, offer tailored rec...