IT Support Intern

Job description

Unissant, Inc. is an innovative solutions development and consulting company committed to delivering simplicity through innovation. We meet this commitment by delivering state‑of‑the‑art enterprise computing and processing solutions to both government and commercial clients. Our workforce continually strives to advance y(our) collective intellect through collaborative fortitude, and we are looking for further talent to join that effort! To learn more about our exciting organization, please visit us at www.unissant.com . We are seeking a motivated and detail‑oriented IT Support Intern to assist our Information Technology team in supporting corporate systems, infrastructure, security, and end‑user operations. This is a temporary, non‑exempt summer internship position based at our Headquarters in Herndon, VA . Essential Duties and Responsibilities: Support the Information Technology team including, but not limited to, the following areas: Helpdesk Support - Respond to and resolve IT support tickets in a timely and professional manner. - Troubleshoot hardware, software, and connectivity issues for end users. - Escalate complex issues to senior IT staff as needed and document resolution...