Lead Housing Advocate

Job description

Position Summary The Salvation Army Northern Division Harbor Light Center (HLC) and satellite locations is “Doing the Most Good ” by providing shelter, housing, and holistic, person-centered, supportive services to over 300 single adults each night. HLC also offers worship services, pastoral care, and connections to community partners. The Lead Housing Advocate provides direct support to adults experiencing homelessness by building relationships, offering advocacy, and ensuring a safe and welcoming shelter environment. Advocates assist participants in navigating shelter expectations, accessing services, and responding to crises. In addition to direct client care, the Lead Advocate provides on-site oversight in the absence of management, ensuring policies and procedures are followed and escalating concerns to on-call supervisors as needed. The role also includes accurate recordkeeping, promoting engagement in available programs, and collaborating with internal colleagues to support initiatives and maintain resource connections that foster long-term stability. Essential Functions ( A pproximate T ime S pent) - Client Care ( 7 0 %): Provide compassionate, person-centered support to ad...