Vice President, National & Special Account Services

Job description

The Vice President of National & Special Accounts is responsible for overseeing the strategic direction and day-to-day operations of the National Accounts team through an enterprise lens. This role's primary objective is to ensure exceptional client engagement through strategic consultation, account retention, and profitable business growth. This job leads a team of account management leaders, fosters a client-centric and trusting culture, and collaborates with cross-functional teams to deliver comprehensive solutions tailored to our clients' needs. This individual possesses strong leadership abilities, has experience driving transformation, and a passion for driving exceptional client experiences through strategic consultation. - Develops and executes the strategic vision for the National and Special Accounts team, aligned with Delta Dental’s overall goals and objectives. - Provides inspirational and transformational leadership to account management leaders, fostering a high performance, trusting culture and modeling coaching best practices. - Monitors key performance indicators (KPIs) and works through Account Management leadership team to implement initiatives to improve operati...