Shift Leader

Job description

SUMMARY: A Shift Lead is responsible for managing the operations of a shift and leading the on-shift crew. They must be fully proficient in all Brewista responsibilities, so they can assist a shift where needed. A Shift Lead provides correction, encouragement, guidance, and redirection to the team throughout the shift so the integrity of our values, product, and service are maintained in the Manager’s absence. A Shift Lead exemplifies our values and culture every day (on or off the clock), and is a reliable, stable leader the team can lean on in stressful situations. The Shift Lead reports to their stand management team. RESPONSIBILITIES AND DUTIES: · Must be proficient in all Brewista duties and skill sets · Understands the different levels of business and demands for each day and shift and can lead and direct flow accordingly · Is a true master of recipes, secret menu, and all regular processes and procedures; able to answer all questions pertaining to daily operations · Can identify and correct flow bottlenecks while working a position. · Always does more than what they expect from others · Prioritizes the company and the team’s needs above their own- treats everyone fairly; avo...