Field Dispatcher

Job description

Description Bejac Corporation, one of the largest specialty equipment dealers in the Western United States, is hiring. Our Reno, NV location is currently seeking a Field Dispatcher who will dispatch the appropriate technicians for the job. This is a full-time position; Monday -- Friday, 8 AM -- 5 PM. Bejac offers an excellent benefits package! Must be located in or around Reno. Essential Duties & Responsibilities: -Handle customer calls related to service billing questions, disputes and/or explanations -Follow-up on quotes and pending repairs -Control labor hours -Prepare technician evaluations -Discuss technician deficiencies -Answer calls for service, recording the necessary information to either work through the situation or to dispatch the appropriate technician We are an Equal Opportunity Employer. - Monitor mechanic time on work orders Qualifications: -Previous supervisor experience is a plus -Excellent customer service and communication skills -Must be able to pass a pre-employment drug screen and physical -Experience with Microsoft Word and Excel