Registration Specialist | Patient Access Services | Full Time
Tamarack Health · Ashland, Wisconsin, US
The Patient Access Specialist is responsible for promoting good customer service while receiving patients and familiarizing them with the hospital. In additi...
Job description
The Patient Access Specialist is responsible for promoting good customer service while receiving patients and familiarizing them with the hospital. In addition, he/she will complete all necessary paperwork to properly admit, transfer, or discharge the patient. The patient access specialist will also operate the switchboard and hospital paging system. Requirements: Shift Time: 8-, & 12- hour variable shifts (this department operates 24/7/365) - Completion of a one-year post high school degree in office support services or equivalent job experience. - Ability to read, write, and communicate effectively in English. - Prior experience with typing and computer use. - Proficiency with Internet use and software applications (Windows, Word, Excel); ability to learn electronic billing and scheduling systems within 60 days. - Must be able to be flexible in work schedule. - Must be able to work with many interruptions. - Must be able to demonstrate effective customer service skills and to remain calm and level headed in stressful situations. - Must demonstrate excellent communication skills in order to get accurate, current, and complete information on all patients. - Experience working in a...