Customer Service Specialist

Job description

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice. Customer Service Specialist The Customer Service Specialist is responsible for managing all Order-to-Bill (O2B) activities, including Order Management, Order Fulfillment, and Billing. As the key contact for all locally managed customers (A customers), this role addresses all order-related topics and ensures high-quality and efficient order transactions to enhance customer satisfaction. The specialist must maintain strong relationships with internal and external functions, including O2C BPO vendors (e.g. BPO), Supply Chain Management (SCM), Quality (QU), Master Data, CATI, B2C, and logistics partners (3PL). Collabo...