Senior Leader of Vendor Management

Job description

Experience Aviva Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most. The opportunity: Do you aspire to drive continuous and steady improvement of our vendor KPI’s and to serve as the primary interface for vendor relationships? Our vendors are an extension of Aviva and directly contribute to the overall customer experience, this role focuses on managing a team of vendor managers who manage risks associated with vendor outsourcing, using data to deliver successful business outcomes and drive vendor performance to reduce indemnity, reduce cycle time and enhance the customer experience. What you’ll do: Know and understand your people and the challenges which they face by being in the work with them. Support and develop their capability in the role and work wit...