Regional Director Florida Blue Centers

Job description

The Director Retail Centers is accountable for providing leadership and effective management to Business Operations through Retail Center Managers within an assigned region at a time when Florida Blue's Retail Centers will have a primary role in helping consumers and members navigate a new healthcare landscape. This will entail planning and forecasting, strategic thinking, brand management, community engagement, management plan execution, and monitoring of all aspects of operations including supporting, coaching, and advancing the professional development of Florida Blue's Retail Center Managers. The successful candidate must reside in the assigned region and be able to maintain a regular presence in the region to effectively lead and manage the Retail Center Managers. Key Responsibilities: - Execute strategic plans and develop strategic responses to member, competitor, and market changes through; broad retail knowledge, anticipating industry trends and customer needs, and building market leading alternative solutions. - Drive brand relevance across the communities Florida Blue serves through; intimate member knowledge, consumer understanding, the consistent delivery of value-add p...